Frequently Asked Questions

How often can I 'refresh' my proxy list?
I don't provide 'rotating' proxies, and your proxies are not changed at any time by default. You can however request a change of proxies once every 3 months if required. The onus is one you to look after your proxies and ensure they don't get banned/blocked for whatever purpose you're using them for.

Do you provide 'random' proxies from multitple IP subnets?
By default your proxies will be from a single subnet, and will be contiguous. Feel free to contact me to discuss your requirements and I'll see what I can do.

Can you provide my with a proxy in a specific city?
Whilst my proxies are US based, I do not provide proxies in specific cities. As such, I don't recommend my proxies for use with Craigslist or other sites/services requiring city-specific proxies.

Can you provide me with proxies in a different country?
Sorry, I only provide US based proxies at this stage.

Why can't I use your proxies with Twitter?
Twitter take a very aggresive stance againse spam originating from proxies and have previously threatened me with legal action, hence I now actively block access to Twitter from all my proxies.

Do you guarantee your proxies will work with Ticketmaster?
Yes, when you purchase Ticketmaster proxies, we guarantee that they will work for buying tickets from the ticketmaster.com website. Should these proxies stop working as expected, they can be replaced - just get in contact with me to arrange some fresh working proxies.

Can you provide me with 10,000 proxies per month?
Honestly, no-one can provide you with this many proxies on a monthly basis. I can provide up to several thousand proxies if needed, but I do not provide a rotating proxy service, your proxies remain the same each month.

Can I pay using a different payment service other than Paypal?
No, sorry Paypal is the only payment method we accept.

Will your proxies work with xyz software/application?
I can't guarantee that my proxies will work with all applications or software, however I can provide you with a test proxy. They will work perfectly with Scrapebox and GSA, however I don't allow them to be used with Xrumer due to mass forum profile creation always results in abuse reports. I will provide a full refund within the first 3 days if my proxies don't work for your particular needs. It is recommended that you use the proxies sensibly with your application to ensure an abuse report is not received (i.e. don't post several times on the same domain).

Do you provide SOCKS proxies?
I don't provide SOCKS proxies, only http/https proxies, sorry.

Can I use your proxies on multiple computers?
For shared proxies, I only allow access from one IP at a time, using your proxies from multiple IP addresses simultaneously is likely to lead to your account being terminated. It is possible to split your proxy list between 2 or more computers if you need to, but you'll need to get in contact with me first to ensure your account isn't terminated unexpectedly. This restriction does not apply to exclusive proxies.

Where are your proxies located?
Generally, my shared proxies are located in Nevada, and my exclusive proxies are located in California, however this may change at any time. All my proxies are located within US data centers.

Are your proxies anonymous?
Yes, absolutely! All my proxies are 100% anonymous and your actual IP address will never be disclosed to the site you're visiting.